1. Shipping and Delivery
We will process and ship your purchase within ten (10) business days of your order, pending item availability and credit card verification. Orders must be placed by 1:00 p.m. to constitute a business day. For your convenience, we provide several options for shipping and delivery at the point you place your order, and we calculate your shipping rates based upon delivery preference. We also provide you with the online resource to track your order.
2. Exchanges and Returns
We take pride in the quality of our products. If you have received an item that is damaged, either in transit or from the factory, please take a picture of the product in the condition that it arrived to your home and send it to [email protected] You are entitled to an exchange of the damaged item, upon our determination of damage in our sole discretion. Be sure to take your picture and send it to us within five (5) days of delivery, because that is a condition to your receipt of an exchange. We do not accept exchanges for other reasons, and we do not accept returns. All sales are final.
3. Website Use
You agree to use our Website for lawful purposes only. You are responsible for your use of and communications at the Website. You agree not to post on or transmit through this Website any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Website in any manner that interferes with its normal operation or with any other user’s use and enjoyment of the Website.
4. Website Contents
5. Third Party Websites
This Website may include links to other websites maintained by third parties. We provide website links solely as a convenience to you, and the inclusion of website links on this Website does not imply endorsement by TriDelix, LLC of the safety, content or serviceability of those websites. You access linked websites at your own risk and by doing so, you leave our Website. Linked websites are not under the control of TriDelix, LLC, and TriDelix, LLC is not responsible for the contents of any such website.
We value your privacy and will not take advantage of your patronage. It is our policy not to collect information about you and your transactions with us.
7. Disclaimer, Limitation of Liability and Indemnity
8. Class Action and Jury Waiver
You agree to bring any dispute with us on an individual basis only, and not on a class, consolidated, representative or collective action basis. If our dispute proceeds in court, you forever waive your right to a jury trial and/or to participate in a class action. BY ACCESSING AND PROCEEDING TO USE THIS WEBSITE, YOU KNOWINGLY AND VOLUNTARILY WAIVE YOUR RIGHTS TO FILE A CLASS ACTION CLAIM AND TO OBTAIN A TRIAL BY JURY. NEVERTHELESS, YOU WISH TO ACCESS AND USE THIS WEBSITE.
9. Personal Jurisdiction and Venue
You agree that the Superior Court of the State of New Jersey shall have exclusive personal jurisdiction over this matter and that all court proceedings shall be venued exclusively in the Superior Court of the State of New Jersey.
11. No Waiver
12. Comments and Feedback
For comments and feedback, please email us at [email protected], or give us a call at 800.454.1903. We welcome your communication and look forward to assisting you.